Shakkai — Delivery & Fulfillment Policy

Last updated: April 2026

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A Thoughtful Journey

Each preparation from Shakkai - oils, hydrosols, and plant infusions - is crafted with care, time, and attention.

This policy outlines how your order is prepared, shipped, and received.

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Order Processing

All products are prepared and packed with intention.

• Orders are typically processed within 2–5 business days

• During periods of high demand or small-batch preparation, processing may take slightly longer

• You will be notified once your order is ready for shipment

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Shipping

Orders are shipped from Maui, Hawaiʻi, USA

• Shipping options and rates are calculated at checkout

• Delivery times vary depending on destination and carrier

• Once shipped, Shakkai is not responsible for delays caused by the carrier

Tracking information will be provided when available.

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Local Pickup 

Local pickup may be arranged on Maui.

• Details will be coordinated after purchase

• Please arrive at the agreed time to receive your order

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Shipping Responsibility

Please ensure that:

• Your shipping address is accurate and complete

• A secure location is available for delivery

Shakkai is not responsible for:

• Lost or stolen packages after delivery confirmation

• Incorrect shipping information provided at checkout

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Damaged or Lost Items

If your order arrives damaged:

• Please contact us within 48 hours of delivery

• Include photos of the packaging and product

We will review each situation with care and offer a suitable resolution when appropriate.

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Returns & Exchanges

Due to the nature of these preparations - crafted for personal use and wellbeing -
returns are not accepted.

However, if there is an issue with your order, please reach out.
Each situation is received with attention and fairness.

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Nature of the Products

Shakkai preparations are made in small batches using natural ingredients.

• Variations in color, scent, and texture are part of their living nature

• These variations do not affect quality or potency

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Care & Storage

To preserve the integrity of your products:

• Store in a cool, dry place

• Keep away from direct sunlight

• Use within a reasonable time after opening

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Contact

For any questions regarding your order:

Shakkai - Therapeutic Bodywork & Plant Preparations - Maui, Hawaiʻi
Email: shakkaitemple@gmail.com

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Evolving Practice

As Shakkai grows, this policy may evolve.
The most current version will always be reflected here.

Each offering carries the imprint of the plant, the place, and the hands that prepared it.
May it arrive safely and serve you well.